Changing your organisation's culture to plain English


Many organisations have worked hard to improve their relationship with customers but are still writing to them using old fashioned bureaucratese: formal, complicated and impersonal.

We have developed a six pronged award winning strategy to change an organisation's culture to plain English. With this program we:

• identify and analyse your needs (free of charge)
  
• secure management support for a plain English policy
  
• implement organisation-wide policy changes
  
• train managers and staff to write in plain English
  
• ensure all your standard letters are rewritten into plain English
  
• monitor and evaluate the effectiveness of the program.